Jambo FM Legal
Privacy Policy
This Privacy Policy explains how Jambo FM (92.7 FM), Shinyanga, Tanzania ("Jambo FM", "we", "us", or "our") collects, uses, discloses, stores, and protects personal data when you use our website, radio streaming features, news pages, video pages, comments, forms, verification tools, newsletters, advertising inquiries, social media links, and related digital services (together, the "Services").
1. Who Is Responsible for Your Data
Jambo FM is responsible for the personal data it collects through the Services. For privacy requests, contact us using the details in Section 18.
2. Legal and Regulatory Context
We aim to handle personal data lawfully, fairly, securely, transparently, and proportionately, including under Tanzania's Personal Data Protection Act, 2022 (Cap. 44), applicable regulations, broadcasting and online content rules, and other laws that may apply to our media operations. Where European Union or similar data protection rules apply, we also aim to respect applicable GDPR-style principles and rights.
3. Personal Data We Collect
- Identity and contact data: name, email address, telephone number, postal address, organization, job title, and similar contact details.
- Account and administration data: login details, user role, permissions, security settings, notification preferences, and support history where accounts are provided.
- Content and communications: comments, messages, story tips, complaints, feedback, event inquiries, advertising inquiries, verification requests, uploaded files, and correspondence with us.
- Editorial and media data: information you provide for interviews, call-ins, contests, promotions, events, listener participation, corrections, right-of-reply requests, or public interest reporting.
- Technical and usage data: IP address, device type, browser type, operating system, pages viewed, referral URLs, approximate location derived from IP address, time stamps, clicks, search terms, stream interactions, error logs, and security logs.
- Cookie and analytics data: cookie identifiers, consent preferences, analytics events, and similar technologies described in our Cookie Policy.
- Third-party platform data: limited interaction data from embedded or linked services such as YouTube, social media, analytics providers, streaming providers, maps, or other services you choose to use.
- Sensitive data: we do not intentionally request sensitive data unless it is necessary for a specific lawful purpose, such as handling a complaint, investigation, safety matter, public interest journalism, or a request you submit. Please avoid sending unnecessary sensitive information.
4. How We Collect Data
- Directly from you when you fill forms, send emails, comment, participate in shows, request verification, contact us, subscribe, advertise, enter promotions, or otherwise communicate with us.
- Automatically when you use the Services through cookies, logs, analytics, security tools, and device/browser information.
- From third parties such as service providers, public sources, social media platforms, advertising partners, event partners, regulators, law-enforcement requests, or other people who submit information relevant to an inquiry or story.
5. Why We Use Personal Data
- To operate, maintain, secure, troubleshoot, and improve the Services.
- To publish news, audio, video, editorial, entertainment, community, and public interest content.
- To respond to inquiries, corrections, complaints, legal notices, privacy requests, partnership requests, and advertising requests.
- To moderate comments, prevent spam, detect fraud, enforce our Terms of Service, and protect users and systems.
- To manage accounts, roles, access permissions, notifications, and internal workflows.
- To measure performance, audience reach, and content engagement, subject to your cookie choices where required.
- To administer events, contests, promotions, surveys, and listener participation.
- To comply with legal, regulatory, tax, accounting, broadcasting, online content, court, law-enforcement, and record-keeping obligations.
- To protect Jambo FM, our staff, users, sources, partners, systems, rights, property, and the public.
6. Legal Bases for Processing
Depending on the context, we rely on one or more of the following grounds:
- Consent, for example optional analytics cookies, marketing communications, or participation where consent is required.
- Contract or pre-contract steps, for example responding to service, advertising, event, or partnership requests.
- Legitimate interests, for example platform security, editorial operations, service improvement, audience measurement, abuse prevention, and business administration, where those interests are not overridden by your rights.
- Legal obligation, for example tax, regulatory, court, licensing, broadcasting, online content, and data protection obligations.
- Public interest and journalism, where processing is connected to lawful media, news, editorial, public safety, public interest, or accountability functions.
- Vital interests or safety, where necessary to protect life, health, security, or emergency interests.
7. News, Editorial, and Public Content
Jambo FM is a media organization. Information submitted to us may be reviewed by editorial staff and may be used for reporting, verification, corrections, investigations, public interest coverage, or audience engagement. We take reasonable steps to assess accuracy, fairness, privacy, and safety, but you should not submit confidential, sensitive, or third-party personal data unless you have authority to do so or there is a lawful public interest reason.
8. User Content, Comments, Tips, and Messages
If you submit content, you are responsible for ensuring it is lawful, accurate to the best of your knowledge, and does not infringe rights or expose others to harm. We may review, edit, refuse, remove, archive, or disclose submitted content where necessary for moderation, editorial decisions, legal compliance, safety, security, or dispute handling.
9. Artificial Intelligence, Automation, and Editorial Tools
We may use internal or third-party tools to assist with translation, transcription, narration, summaries, moderation support, analytics, search, verification, image checks, assistant chat, and workflow automation. These tools support human decision-making and service operations. We do not intentionally use automated processing to make decisions that produce legal or similarly significant effects on users without an appropriate lawful basis and safeguards. Please avoid submitting unnecessary sensitive or confidential information into AI tools. Read our AI Transparency Notice for more detail.
10. Cookies and Similar Technologies
We use essential cookies and local storage to operate the Services and remember cookie choices. If you accept optional cookies, we may also use analytics, advertising, and embedded-media technologies. You can manage cookie choices through the cookie banner, the Cookie Settings link in the footer, and browser settings. Read the full Cookie Policy.
11. How We Share Personal Data
We may share personal data only where lawful, necessary, and proportionate, including with:
- Hosting, cloud, security, analytics, email, communication, storage, backup, payment, advertising, streaming, media, AI, translation, and technical service providers.
- Professional advisers, auditors, insurers, lawyers, and compliance consultants.
- Event, promotion, advertising, and community partners where you participate or request engagement.
- Third-party platforms you choose to use, such as YouTube, social media, maps, or external links.
- Regulators, courts, law-enforcement authorities, government bodies, or other parties where required by law or necessary to protect rights, safety, security, or public interest.
- Potential buyers, successors, or restructuring parties if Jambo FM is involved in a merger, acquisition, financing, sale, transfer, or reorganization, subject to appropriate safeguards.
12. International Transfers
Some providers or platforms may process data outside Tanzania. Where we transfer personal data internationally, we aim to use lawful transfer mechanisms, appropriate safeguards, contractual protections, data minimization, and security measures as required by applicable law.
13. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including service operation, editorial archiving, legal compliance, tax and accounting, dispute resolution, security, investigation, and regulatory records. Retention periods vary by data type and legal need. When data is no longer required, we delete, anonymize, aggregate, or securely archive it.
14. Security
We use reasonable technical and organizational safeguards, including access controls, authentication, role-based permissions, logging, backups, encryption where appropriate, staff confidentiality, security monitoring, and vendor review. No internet service is completely secure, so we cannot guarantee absolute security.
15. Your Privacy Rights
Subject to applicable law and verification of your identity, you may request to:
- Access personal data we hold about you.
- Correct inaccurate or incomplete personal data.
- Delete or erase personal data where lawful and appropriate.
- Restrict, object to, or stop certain processing.
- Withdraw consent where processing is based on consent.
- Prevent or opt out of direct marketing.
- Request a portable copy of personal data where applicable and technically feasible.
- Request information about data sharing or international transfers.
- Ask for information about automated processing or AI-assisted outcomes that significantly affect you, where applicable.
- Lodge a complaint with the Personal Data Protection Commission of Tanzania or another competent authority.
We may refuse or limit a request where the law allows it, for example to protect journalism, free expression, legal privilege, another person's rights, security, investigations, regulatory obligations, or legal claims.
16. Children and Young People
The Services are intended for a general audience, but some content may not be suitable for children. We do not knowingly collect personal data from children under 16 without appropriate consent or lawful basis. Parents or guardians who believe a child has provided personal data to us should contact us. We may remove child-related data where required or appropriate. Users must not submit content that exploits, endangers, abuses, identifies, or unlawfully targets children.
17. Third-Party Links, Embeds, and Services
The Services may link to or embed third-party services, including YouTube, social media, advertising partners, analytics tools, streaming services, and external websites. Their privacy practices are governed by their own policies. We are not responsible for third-party content, availability, security, or privacy practices.
18. Contact and Complaints
For privacy requests, data protection questions, corrections, takedown concerns, or complaints, contact:
Jambo FM (92.7 FM)
P.O. Box 71, Shinyanga, Tanzania
Email: info@jambofm.co.tz
Phone: +255 766 408 253
Please include your name, contact details, the right or issue you are raising, the relevant URL or content if applicable, and enough information for us to verify and respond to your request.
19. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. If changes are material, we may provide additional notice where reasonably appropriate.
